Terms of Service

1. Services and Use of the Site

Brett Booker Coaching Inc. provides consulting, coaching, and educational services focused on branding, marketing, mindset, personal development, and business growth. Services may be delivered through one‑on‑one consulting, group programs, digital products, mobile applications, audio programs, written materials, and online platforms.

Services may be delivered through a secure online member portal requiring account creation and login credentials.

Current Programs and Services

• Booker Brand Accelerator – High‑level consulting services for entrepreneurs, creators, and founders focused on organic content marketing, branding, and business positioning. Services may be offered in multi‑month packages or recurring monthly engagements, as agreed at enrollment.
• Digital Products & Courses – Downloadable materials, online courses, recorded training programs, and other digital content designed for self‑paced learning. Content is delivered electronically and may include video, audio, written guides, templates, and supplementary resources.
• 1:1 Mentorship – Private, individualized coaching engagements conducted via video call, phone, or other agreed‑upon communication channels. Mentorship packages are offered on term‑based billing (e.g., monthly, quarterly) and are subject to scheduling availability.

We may introduce, modify, or discontinue programs and services at any time. The specific terms, deliverables, and pricing of each offering will be communicated at the time of enrollment or purchase.

You agree to use the Services only for lawful purposes and in compliance with these Terms. You must be at least 18 years old to purchase or participate in paid Services.

2. Payments, Billing, and Refunds

General Payment Terms

All fees must be paid according to the payment terms presented at the time of purchase or enrollment. Brett Booker Coaching Inc. uses Stripe as its primary payment processor. By submitting your payment information through Stripe, you expressly authorize Brett Booker Coaching Inc. to charge the payment method on file for all applicable fees.

Failure to make timely payments may result in suspension or termination of access to Services, the imposition of late fees, and/or referral to a third‑party collections agency.

Recurring Billing & Consent to Automatic Charges

Certain Services — including but not limited to the Booker Brand Accelerator, 1:1 Mentorship packages, and subscription‑based digital products — involve recurring billing on a monthly, quarterly, or other periodic basis as disclosed at enrollment.

By submitting your payment information on Stripe, you are explicitly agreeing and consenting to recurring charges for the full duration of your agreed‑upon term. Charges will continue to be applied automatically to your payment method on file until (a) the agreed‑upon term concludes, or (b) you cancel in accordance with the cancellation policy below.

If you have received a pro‑rated, discounted, or promotional rate as part of a term commitment (e.g., a reduced monthly rate contingent on a multi‑month commitment), the discounted pricing does not reduce or alter the total commitment term. You remain responsible for the full duration of the commitment regardless of the rate applied.

Cancellation Policy

• To cancel a recurring Service, you must submit written notice to Support@BrettBooker.com at least 7 calendar days before your next billing date.
• Upon cancellation, you will retain access through the end of your current paid billing period. No partial‑period refunds will be issued.
• If you are enrolled in a term commitment (e.g., a 3‑month or 6‑month package), cancellation prior to the end of the commitment term may result in early termination fees as disclosed at enrollment.

Refund Policy

Brett Booker Coaching Inc. offers a structured refund policy for eligible purchases. The following schedule applies to initial purchases and enrollments only, measured from the original date of purchase:

Important refund conditions:

• The refund window begins on the original purchase or enrollment date, not the date of any subsequent renewal.
• Refunds do not apply to renewal charges. To avoid future charges, you must cancel before the next billing cycle in accordance with the Cancellation Policy above.
• If you received a pro‑rated, discounted, or promotional rate as part of a term commitment, any applicable refund will be calculated based on the full retail price minus the value of access consumed — not the discounted amount paid.
• All refund requests must be submitted in writing to Support@BrettBooker.com. Verbal or informal requests are not valid.
• Approved refunds will be processed within 5–10 business days to the original payment method.
• Brett Booker Coaching Inc. reserves the right to deny refund requests that do not comply with this policy or that show evidence of abuse, fraud, or bad faith.

Chargebacks & Payment Disputes

We work hard to resolve billing concerns quickly and fairly. If you have a question or dispute regarding a charge, you agree to contact Support@BrettBooker.com first and allow us a reasonable opportunity to address the matter before initiating a chargeback, dispute, or payment reversal with your bank, credit card company, or payment provider.

• Filing a chargeback or payment dispute without first contacting Brett Booker Coaching Inc. and attempting resolution in good faith constitutes a breach of this Agreement.
• In the event of an unauthorized or fraudulent chargeback, Brett Booker Coaching Inc. reserves the right to: (a) immediately terminate your access to all Services; (b) pursue recovery of the disputed amount plus any associated fees, administrative costs, and penalties; and (c) take legal action if warranted.
• You acknowledge that by agreeing to these Terms and submitting payment, you have provided express authorization for all charges processed under this Agreement.

Booker Brand Accelerator

• Payment structure may include monthly billing or multi‑month commitments, as agreed and disclosed at enrollment.
• Any minimum commitment periods, cancellation terms, or notice requirements will be disclosed in writing at the time of enrollment and are binding.
• No refunds are provided for services already rendered.
• Early termination of a multi‑month commitment may be subject to early termination fees as specified in your enrollment agreement.

1:1 Mentorship

• Mentorship sessions are billed on a recurring basis according to the term selected at enrollment (monthly, quarterly, etc.).
• Missed sessions or no‑shows are not eligible for refunds, credits, or rescheduling unless agreed upon in advance.
• Rescheduling requests must be submitted at least 24 hours before the scheduled session.

Digital Products & Courses

• Due to the nature of digital content, all sales of digital products and courses are subject to the Refund Policy above.
• Access to purchased digital content is granted for personal use only and may be revoked for violation of these Terms.
• Sharing, distributing, or reselling purchased content is strictly prohibited and may result in immediate termination of access without refund.

3. Testimonials and Marketing Use

By participating in any Services, you grant Brett Booker Coaching Inc. the right to use your name, likeness, testimonials, reviews, feedback, and success stories for marketing, promotional, and educational purposes across all media platforms.

You may request to opt out of future usage by providing written notice to Support@BrettBooker.com. This does not apply retroactively to materials already published or distributed.

4. Intellectual Property

All content, programs, methodologies, systems, software, audio, video, written materials, branding, and intellectual property provided through the Services are the exclusive property of Brett Booker Coaching Inc. or its licensors.

You are granted a limited, non‑exclusive, non‑transferable, revocable license to access and use purchased materials for personal use only. You may not copy, reproduce, distribute, resell, modify, reverse‑engineer, or create derivative works without prior written permission. Unauthorized use may result in termination of access and legal action.

5. Recording and Participation

Coaching calls, group sessions, and digital trainings may be recorded for educational, training, or internal purposes. By participating, you consent to being recorded and to the use of such recordings by Brett Booker Coaching Inc. Recordings remain the sole property of Brett Booker Coaching Inc. and may not be captured, copied, or redistributed without written permission.

6. No Guarantees and Limitation of Liability

All Services are provided on an "as‑is" and "as‑available" basis. We make no guarantees regarding specific results, income, revenue, performance, health outcomes, or business success. Individual results will vary based on a multitude of factors, including but not limited to your effort, background, skill set, and market conditions.

Earnings Disclaimer: Any references to income, revenue, results, or performance — whether by Brett Booker Coaching Inc. or its clients — are illustrative only and should not be construed as typical, expected, or guaranteed. Your results depend entirely on your own actions, decisions, and circumstances.

To the maximum extent permitted by law, Brett Booker Coaching Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill. Our total aggregate liability for any claim arising out of or related to these Terms or the Services shall not exceed the total amount paid by you for the specific Service giving rise to the claim within the twelve (12) months preceding the event.

Health & Professional Disclaimer: Content related to mindset, performance, wellness, or personal development is for educational and informational purposes only. It is not a substitute for professional medical, psychological, therapeutic, legal, or financial advice. You should consult a qualified professional before making decisions based on content provided through the Services.

7. Account Termination & Suspension

Brett Booker Coaching Inc. reserves the right to suspend or terminate your access to any Service, at its sole discretion, for any of the following reasons:

• Violation of any provision of this Agreement.
• Non‑payment or repeated failure to make timely payments.
• Abusive, harassing, or disruptive conduct toward staff, coaches, or other participants.
• Fraudulent activity, including but not limited to unauthorized chargebacks or misrepresentation.
• Sharing, distributing, or reselling proprietary content or access credentials.

In the event of termination for cause, no refunds will be issued. Any outstanding balances remain due and payable. Brett Booker Coaching Inc. may pursue all available legal remedies for losses arising from your breach.

8. Dispute Resolution

Informal Resolution: Before pursuing formal dispute resolution, both parties agree to attempt good‑faith informal resolution. The aggrieved party must send written notice describing the dispute to the other party and allow a minimum of thirty (30) days for resolution before initiating arbitration.

Binding Arbitration: Any dispute arising out of or relating to this Agreement or the Services that cannot be resolved informally shall be resolved through binding arbitration conducted under the rules of the American Arbitration Association. Arbitration shall take place in the jurisdiction where Brett Booker Coaching Inc. is headquartered.

Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the state in which Brett Booker Coaching Inc. is incorporated, without regard to its conflict of law principles.

Limitation on Claims: Any claim arising under this Agreement must be filed within one (1) year after the cause of action accrues. Claims filed after this period are permanently barred.

9. Class Action Waiver

You agree that all disputes must be brought in an individual capacity only. You waive any right to participate in class actions, collective actions, or representative proceedings against Brett Booker Coaching Inc. This waiver applies to all claims, whether in arbitration or in court, and regardless of the theory of liability.

10. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under this Agreement to the extent that such failure or delay results from circumstances beyond the party's reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, war, terrorism, labor disputes, power failures, internet outages, or third‑party service disruptions.

11. Severability

If any provision of this Agreement is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The unenforceable provision shall be replaced by a valid, enforceable provision that most closely reflects the original intent and economic effect of the original provision.

12. Modifications

We reserve the right to update or modify these Terms at any time. Changes are effective immediately upon posting to the Site. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

Material changes affecting active paid clients will be communicated via email at least thirty (30) days in advance when reasonably possible.

13. Entire Agreement & Waiver

This Agreement, together with any enrollment agreements, order forms, or written addenda executed between the parties, constitutes the entire agreement between you and Brett Booker Coaching Inc. with respect to the Services and supersedes all prior discussions, representations, and agreements.

The failure of Brett Booker Coaching Inc. to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. A waiver of any term shall be effective only if made in writing and signed by an authorized representative of Brett Booker Coaching Inc.

Contact Information

For questions regarding these Terms, billing, refunds, or Services, contact:

Support@BrettBooker.com

By using any Service provided by Brett Booker Coaching Inc., you acknowledge that you have read, understood, and agreed to these Terms of Service.